Shipping, Returns and Exchanges

Shipping

  • Shipping is a flat rate of $35 per order.
  • Our pieces are handcrafted and made to order. Please allow up to 16 weeks for completion before shipment.
  • Once your order ships, you will receive a confirmation email with tracking information.
  • All shipments are insured for the full purchase value.
  • Delivery times may vary depending on destination, holidays, or unforeseen carrier delays.

Returns & Exchanges

  • All stock merchandise purchased through our website may be returned for a full refund, store credit, or exchange within 15 days of delivery.
  • To initiate a return or exchange, please email us with your order number and reason for return. We will provide you with a Return Authorization (RA#).
  • Items must be unworn, unused, and returned in their original packaging and condition.
  • Return shipping costs are the responsibility of the buyer. We recommend using a trackable, insured service, as we are not responsible for items lost or damaged in return transit.
  • Custom and made-to-order items are final sale and not eligible for return or exchange.

Additional Information

  • All jewelry is shipped in protective, branded packaging suitable for gifting.
  • Buyers are responsible for any applicable duties, taxes, or fees charged by their country’s customs authorities.
  • If your order contains both stock and made-to-order/custom items, the stock item(s) may be shipped separately to ensure faster delivery.