Shipping, Returns and Exchanges
Shipping
- Shipping is a flat rate of $35 per order.
- Our pieces are handcrafted and made to order. Please allow up to 16 weeks for completion before shipment.
- Once your order ships, you will receive a confirmation email with tracking information.
- All shipments are insured for the full purchase value.
- Delivery times may vary depending on destination, holidays, or unforeseen carrier delays.
Returns & Exchanges
- All stock merchandise purchased through our website may be returned for a full refund, store credit, or exchange within 15 days of delivery.
- To initiate a return or exchange, please email us with your order number and reason for return. We will provide you with a Return Authorization (RA#).
- Items must be unworn, unused, and returned in their original packaging and condition.
- Return shipping costs are the responsibility of the buyer. We recommend using a trackable, insured service, as we are not responsible for items lost or damaged in return transit.
- Custom and made-to-order items are final sale and not eligible for return or exchange.
Additional Information
- All jewelry is shipped in protective, branded packaging suitable for gifting.
- Buyers are responsible for any applicable duties, taxes, or fees charged by their country’s customs authorities.
- If your order contains both stock and made-to-order/custom items, the stock item(s) may be shipped separately to ensure faster delivery.