Frequently Asked Questions
About Us
Yes. Please visit our Custom & Bespoke page for more information and to submit a project request.
We have a studio in Sofia, Bulgaria and Los Angeles, USA. We ship internationally.
Not at this time.
Orders
We've partnered with Affirm so you can apply for financing during checkout and pay over time.
Unfortunately, we do not. Since we can remake the majority of our pieces you do not have to worry about missing out.
Pieces from the Ready to Wear collection ship in 2-3 days. Orders from the Made to Order collection are completed within 10-12 weeks.
We always recommend visiting your local jeweler for the most accurate measurement. Upon request, we can also send over a ring sizing set, free of charge.
We can adjust rings by approximately 1 size (US system). The lead time is usually around 2 weeks.
Shipping
Yes, we ship to most countries in the world via UPS Priority Mail.
Yes, we work with Parcel Pro or Shipsurance to insure the full value of all shipments.
Within the USA, 1-3 days. International orders arrive in 5-10 days.
Every country has its own tarrif rates and fees associated with imports from the USA for different products. You are responsible for checking with your national customs office for any potential charges.
Production
Some of the diamond burrs we make in house and others we buy from Pearson Dental.